Laundress

PRIVATE ESTATE LAUNDRESS - DO NOT APPLY WITHOUT LAUNDRESS SKILLS

West Palm Beach | Full-Time | On-Site

POSITION OVERVIEW

The Private Estate Laundress will manage the care, treatment, finishing, organization, and presentation of the Principal’s clothing, personal items, and household linens. Laundry and luxury garment care are the primary focus of this role.

The ideal candidate has exceptional technical skill and equally strong judgment. This person understands fabrics, stains, care labels, garment construction, and proper treatment methods. They know what can be safely handled in-house, when additional research or testing is appropriate, and when an item should be sent to a trusted specialist. Protecting the Principal’s belongings is always more important than guessing or attempting an unfamiliar treatment.

When the family is not in residence, the Laundress will generally work a consistent daytime schedule and assist the interiors team with housekeeping, detailing, organization, and property preparation. When the family is in residence, personal laundry and garment care will become the primary focus, and the schedule will require considerable flexibility.

This is a hands-on position within a highly service-oriented private household. The ideal candidate is intelligent, discreet, thoughtful, resourceful, and genuinely committed to excellence. This person can work independently while also contributing positively to a collaborative interiors team.

KEY RESPONSIBILITIES

Personal Laundry & Garment Care

• Manage the Principal’s personal laundry and garment-care needs to exceptional private-estate standards.
• Wash, hand-wash, dry, iron, press, steam, fold, hang, and prepare garments using the appropriate method for each item.
• Demonstrate exceptional ironing, pressing, steaming, and finishing skills.
• Read and interpret care labels and recognize specialty fabrics, dyes, embellishments, finishes, and garment construction.
• Provide knowledgeable care for luxury, designer, delicate, specialty, and potentially irreplaceable garments.
• Sort garments carefully and assess each item before beginning treatment.
• Identify and treat stains using methods appropriate to the garment and fabric.
• Avoid unnecessary risk and immediately stop treatment when the safest course of action is uncertain.
• Determine when an item should be sent to a professional dry cleaner, tailor, restorer, or other outside specialist.
• Coordinate outside garment-care services and inspect returned items for quality and condition.
• Learn, document, and consistently follow the Principal’s individual preferences.

Wardrobe & Linen Care

• Maintain impeccable standards for folding, hanging, steaming, presentation, and storage.
• Organize closets, drawers, wardrobe areas, linen storage, and related supplies as requested.
• Care for fine bed linens, table linens, towels, and other household textiles.
• Monitor garment-care and laundry supplies and communicate replenishment needs.
• Assist with seasonal wardrobe organization and related projects.
• Help ensure that clothing, linens, and personal items are prepared appropriately before the family’s arrival.

Laundry Room Management

• Maintain the laundry room, equipment, work surfaces, and storage areas in immaculate condition.
• Keep supplies organized, appropriately labeled, and properly stored.
• Monitor laundry equipment and report maintenance or repair needs promptly.
• Maintain orderly systems for incoming laundry, items in treatment, outgoing specialty care, and completed items.
• Follow household procedures for protecting garments, documenting damage, and managing specialty items.

Housekeeping & Property Support

• Assist the interiors team with detailed housekeeping when the family is not in residence or when personal laundry volume permits.
• Support deep cleaning, fine detailing, household organization, and room preparation.
• Help maintain the residence to exacting private-estate standards.
• Participate in rapid room refreshes and property presentation when the family is in residence.
• Assist with changing priorities and other reasonable interiors responsibilities as needed.
• Contribute to an “all hands on deck” team culture while maintaining ownership of the laundry function.

Service, Discretion & Teamwork

• Provide quiet, unobtrusive “ghost service” when the family is in residence.
• Respond promptly when rooms or areas become available for service.
• Maintain complete discretion and confidentiality regarding the Principal, family, guests, residence, and household operations.
• Communicate concerns honestly and seek guidance rather than risk damaging an item.
• Work independently within the laundry function while collaborating effectively with the Head of Interiors and the broader household team.
• Remain calm, adaptable, and service-minded when schedules or priorities change with limited notice.

QUALIFICATIONS

Experience & Technical Skills

• Significant professional experience in luxury laundry, wardrobe care, fine-garment care, or a closely related position.
• Exceptional ironing, pressing, steaming, stain-treatment, and garment-finishing skills.
• Advanced knowledge of fabrics, care labels, cleaning methods, laundry products, and specialty treatments.
• Experience caring for luxury, designer, delicate, embellished, and specialty garments.
• Demonstrated ability to assess risk and determine whether an item can be handled safely in-house.
• Ability to recognize when professional dry cleaning, restoration, tailoring, or another specialist service is required.
• Strong organizational and time-management abilities.
• Ability to take ownership of the laundry function and work independently.
• Experience working collaboratively within a household, hospitality, yacht, or interiors team.
• Verifiable professional references and the ability to successfully complete comprehensive background screening in accordance with applicable law.

Preferred

• Previous experience in a high-net-worth private residence, yacht, luxury hotel, resort, couture wardrobe department, or comparable high-service environment.
• Former yacht interior experience, particularly in laundry, housekeeping, or stewardess responsibilities.
• Familiarity with the standards, discretion, and adaptability required in private service.
• Spanish-language skills to support communication within the household team.

PERSONAL ATTRIBUTES

• Service-minded, thoughtful, and genuinely kind.
• Highly intelligent, resourceful, and capable of solving problems carefully.
• Honest about the limits of their knowledge and willing to seek guidance.
• Exceptionally attentive to detail.
• Calm and deliberate under pressure.
• Discreet, trustworthy, and respectful of confidentiality.
• Flexible and comfortable with changing schedules.
• Self-directed while also collaborative and team-oriented.
• Humble, professional, and receptive to household preferences.
• Willing to pitch in wherever appropriate.
• Proud of producing consistently excellent work.
• Committed to protecting the Principal’s belongings rather than taking unnecessary risks.

GROWTH OPPORTUNITY

This position offers the opportunity to become a trusted, long-term member of an experienced and supportive private household team. A successful Laundress who demonstrates exceptional skill, judgment, flexibility, and service may assume greater ownership of wardrobe systems, specialty garment care, household textile management, and related interiors projects as the household’s needs evolve.

ADDITIONAL INFORMATION

Location: West Palm Beach, Florida
Position: Full-time, hourly, and on-site
Guaranteed Hours: Minimum of 40 hours per week
Reporting: Head of Interiors
Schedule When Family Is Away: Generally 8:00 a.m.–4:00 p.m. or 9:00 a.m.–5:00 p.m.
Schedule When Family Is in Residence: Flexible and subject to change, including later shifts, evenings, weekends, and short-notice needs
Travel: None
Languages: English required; Spanish strongly preferred
Screening: Verifiable references and comprehensive background screening required
Compensation: $50+ per hour, with flexibility above for an exceptional candidate
Benefits: $600 monthly health-insurance stipend
Housing: Off-site housing may be available for an exceptional candidate