Household Manager / Personal Concierge - Miami, FL

LOCAL CANDIDATES ONLY

A confidential high-net-worth couple is seeking a polished, discreet, and highly capable Private Household Manager / Personal Concierge to support the daily operations of a fully staffed luxury high-rise residence in Miami Beach, FL.

This is a hands-on, service-forward role for someone who can keep the residence running smoothly, anticipate needs, manage household details, support the principal’s day-to-day requests, and serve as a trusted point of contact for staff, vendors, building personnel, and outside service providers.

This role is best suited for someone with a strong private-service, luxury hospitality, concierge, personal assistant, or household management background. The position requires excellent communication, sharp follow-through, discretion, and a true “no task too small” mindset.

Household Management

• Serve as the day-to-day point person for the Miami Beach residence.

• Conduct regular walkthroughs to ensure the home is clean, organized, stocked, and guest-ready.

• Maintain high household standards across all living areas, service areas, storage spaces, closets, and back-of-house areas.

• Track household needs, supplies, inventories, repairs, and service items.

• Ensure the residence is properly prepared for arrivals, departures, guests, holidays, and events.

• Maintain household manuals, vendor lists, checklists, service notes, warranties, and important property records.

Personal Concierge & Assistant Support

• Support day-to-day personal requests for the principals.

• Coordinate errands, reservations, appointments, deliveries, gifting, returns, and local arrangements.

• Help manage household calendars, guest schedules, service appointments, and personal logistics.

• Anticipate principal preferences and ensure details are handled proactively.

• Assist with special projects, organization projects, and lifestyle-related requests.

• Provide regular updates and follow-through on open items.

Staff, Vendor & Building Coordination

• Liaise with household staff, building staff, vendors, contractors, service providers, and outside advisors.

• Schedule and supervise vendors, repairs, installations, deliveries, and appointments.

• Manage vendor access, instructions, follow-up, estimates, invoices, and quality control.

• Ensure household staff and service providers are aligned on priorities and standards.

• Support staff communication, task tracking, and day-to-day coordination.

Property & Maintenance Oversight

• Identify household maintenance issues before they become larger problems.

• Coordinate repairs for HVAC, plumbing, lighting, appliances, security, AV, Wi-Fi, smart home systems, and general household needs.

• Troubleshoot basic household and technology issues directly when appropriate.

• Work with contractors and vendors on repairs, upgrades, punch lists, and small projects.

• Support occasional oversight of additional properties, including remote coordination and domestic travel as needed.

Smart Home & Technology Support

• Provide basic troubleshooting for smart home, AV, lighting, Wi-Fi, security, and household technology.

• Coordinate with outside technicians for larger technical issues.

• Comfort with systems such as Control4, Lutron, Sonos, Google Home, Apple HomeKit, or similar platforms is strongly preferred.

• Maintain organized notes for systems, passwords, manuals, vendor contacts, and service schedules.

Events & Guest Readiness

• Assist with small private gatherings, dinners, events, and guest visits.

• Coordinate vendors, deliveries, setup, breakdown, staff instructions, and household readiness.

• Ensure guest areas are properly prepared, stocked, and presented.

• Handle last-minute requests calmly and professionally.

Qualifications

• Minimum 5 years of experience in a private household, luxury residence, family office, concierge, hospitality, personal assistant, or high-end service role.

• Fluent Spanish required. Candidates who do not speak Spanish will not be considered.

• Prior experience as a Household Manager, Personal Assistant, Personal Concierge, Property Coordinator, House Manager, or similar private-service role preferred.

• Strong understanding of luxury household standards and private-service expectations.

• Excellent organization, documentation, communication, and follow-up skills.

• Comfortable managing multiple priorities in a fast-moving private household.

• Tech-savvy and comfortable with smartphones, shared calendars, Google Workspace, Microsoft Office, smart home systems, and household apps.

• Able to communicate clearly and professionally with principals, staff, vendors, building teams, contractors, and outside advisors.

• Polished, discreet, calm under pressure, and highly service-minded.

• Strong judgment and respect for privacy and confidentiality.

• Comfortable with hands-on support and a “no task too small” approach.

• Valid driver’s license and clean driving record required.

• U.S. passport required.

• Must be legally authorized to work in the United States.

• Must be able to pass a comprehensive background check.

• Must be able to pass social media screening.

• Professional references required.

Ideal Candidate

The ideal candidate is polished, proactive, bilingual in Spanish and English, highly organized, and naturally service-oriented. This person should be able to anticipate needs, create calm through structure, manage details without being reminded, and support the household with discretion, consistency, and excellent judgment.

This is not a traditional desk-based role. The right candidate will be hands-on, resourceful, flexible, and comfortable supporting both household operations and personal concierge needs at a high level.