We are seeking an exceptionally hands-on, mechanically inclined Assistant Property Manager to help oversee the day-to-day care, maintenance, and operation of a private estate.
This role is ideal for someone who can take direction, enjoys working with their hands, spending time outdoors, solving problems, and fixing things. We are looking for a true “Mr. Fix-It” with the technical knowledge, resourcefulness, and practical experience to diagnose problems, troubleshoot systems, and complete repairs in-house whenever possible in areas as diverse as HVAC, electrical, plumbing, irrigation, lighting, mechanical, masonry and landscape.
The Ideal Candidate
The ideal candidate is very hands-on and takes pride in figuring things out. When something stops working, their first instinct is to investigate the problem, understand the root cause, and determine whether they can repair it in-house.
We understand that certain projects require licensed specialists, specialized equipment, permits, or a level of complexity that makes outside vendor support appropriate. But the goal of this position is to have the experience and expertise necessary to be capable of fixing many things in-house in order to reduce unnecessary outsourcing.
The successful candidate will be comfortable working with the Property Manager in troubleshooting problems; replacing components; making repairs; performing preventive maintenance; researching unfamiliar systems and getting their hands dirty when needed.
Key Responsibilities
- Hands-on facilities and maintenance resource.
- Proactively inspect the property and identify maintenance needs before they become larger problems.
- Diagnose, troubleshoot, repair, and maintain a wide variety of residential systems and equipment.
- Perform hands-on work involving basic to intermediate plumbing, electrical, HVAC, mechanical, carpentry, painting, hardware, masonry, basic construction and general repairs.
- Maintain and troubleshoot all equipment.
- Monitor and maintain outdoor systems, including irrigation, drainage, lighting, gates, doors, and related property infrastructure.
- Troubleshoot leaks, clogs, equipment failures, electrical issues, mechanical problems, and other day-to-day facilities concerns.
- Perform routine preventive maintenance on a continuing basis.
- Maintain tools, equipment, parts, supplies, and an organized workshop/maintenance area including tractors, chippers, lawn mowers, etc.
- Help keep accurate records of maintenance, repairs, equipment servicing, vendors, warranties, and recurring issues.
- Research replacement parts, technical manuals, and repair solutions as needed.
- Work with Property Manager to determine when a repair can and should be handled in-house versus when a licensed or specialized vendor is genuinely required.
- When outside vendors are necessary, clearly diagnose and document the issue when possible, coordinate the work, oversee the vendor on-site, and ensure the repair is completed correctly.
- Develop a deep understanding of the property’s systems and become expert on how they operate.
- Support general property projects, installations, improvements, and seasonal projects and maintenance.
- Assist with hands-on property needs wherever required, including outdoor work and physically demanding projects.
What We Are Looking For
- Significant hands-on experience in facilities maintenance, property management, engineering, construction, mechanical trades, or a similar field.
- A genuine “fix-it” mentality and enjoyment of hands-on work.
- Resourceful and curious, with the ability to research and solve unfamiliar problems.
- Comfortable working independently and taking ownership of problems from identification through resolution.
- Physically capable of performing hands-on maintenance work, including lifting, climbing ladders, bending, kneeling, and working in mechanical and exterior areas.
- Highly observant and proactive, with strong attention to detail.
- Organized and able to manage preventive maintenance schedules, projects, tools, parts, and associated documentation.
- Professional, discreet, trustworthy, and comfortable working in a high-level private residence.
- Knowledge of gardening, trees and landscaping a plus.
This is an excellent opportunity for someone who takes pride in their skills, enjoys hands-on work and being part of a small, dedicated, team responsible for the care and operation of a unique estate property in the Connecticut hills.