Household Service Manager / Chief Stew-Level Professional
Palm Beach (South), FL
Full-time | Year-round | High-end private residence
$60-$65/hour plus overtime pay and excellent benefits!
Our client is seeking an exceptional hospitality professional - ideally you are a former Chief Stew, Purser, Butler, or luxury service leader - to join their domestic team.
This role is perfect for someone who excels at high-touch service, team leadership, and household administration, while still being comfortable stepping into hands-on tasks when needed.
This position is not a traditional role. Instead, it is best suited for a candidate experienced in managing service operations, maintaining inventories, coordinating household flow, and elevating the guest experience with grace and polish.
Key Responsibilities
- Lead and support the household team, promoting professionalism, strong communication, and consistent five-star service; report to the Director of Residences.
- Manage household inventories—wine, pantry, linens, supplies—and maintain digital logs via spreadsheets or apps.
- Provide elevated table service, for daily meals, guests, and events.
- Ensure household readiness each day, completing light housekeeping in service areas as needed and supporting the cleaning team with oversight and quality control.
- Assist with wardrobe management, packing/unpacking, and organization during family travel or seasonal transitions.
- Conduct walkthroughs to maintain a consistent standard of order, cleanliness, and attention to detail throughout the home.
- Collaborate closely with the Director of Residences, providing administrative support, scheduling follow-ups, and communicating clearly with the broader team.
- Participate in event execution, from setup through service and breakdown.
- Maintain discretion and professionalism in a dynamic household environment.
- Prepare and serve cocktails and wine, training available.
Qualifications
- Prior verifiable experience in a luxury service environment such as a yacht (Chief Stew or Purser), five-star hotel/resort, private estate, fine dining restaurant, or airline service leadership.
- Strong administrative and tech skills, able to manage apps, spreadsheets, and digital inventory tools with ease.
- Excellent leadership abilities, with a collaborative “team-first” mindset and the ability to set high standards while remaining hands-on.
- Exceptional attention to detail, situational awareness, and organizational skills.
- Professional, polished appearance and an unflappable, service-oriented demeanor.
- Strong English communication skills.
- Ability to maintain absolute confidentiality and discretion.
- Prior cocktail, wine, and beverage service a big plus.
Schedule
- Generally, Saturday to Wednesday, 10:00 am to 6:00 pm with the necessary flexibility to work additional hours, based on the principals' schedule and events
- Thursdays and Fridays off.
- When the principals travel, you may switch to a Monday to Friday schedule if you prefer.
Salary and Benefits
- Excellent salary of $60-$65/hour depending on experience and qualifications.
- Overtime paid for hours beyond a 40-hour work week
- Benefits include fully paid health, dental, vision insurance, annual discretionary bonus, 401(k) with generous match, PTO, and 12 paid holidays.
To Apply:
Please apply at www.mahlermatch.com for consideration; if already on our job board, click Apply Now. Qualified applicants will be contacted.
Our Story:
Mahler Private Staffing works with America’s leading families to find experienced private domestic staffing professionals for their homes and family offices. We take a personalized approach and work to get to know our candidates, as well as we know our clients, so we can make lasting, long-term placements.
Due to the overwhelming number of applicants, we regret that we are unable to provide individual responses. Rest assured that selected candidates will be personally contacted for further consideration. We would like to emphasize that there are no fees associated with the application process for applicants.
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