F.A.Q. for Job Seekers

Most support issues and questions about using EstateJobs are covered here. Please read through the topics and answers carefully before requesting further support. If your question is not answered here or you need to report technical issues, please email support@estatejobs.com.

If you have further questions about using the site, or have a technical error, please send a very specific email documenting the error you see, and what you were trying to do on the site. Also indicate the platform and browser you used. i.e. Safari for Mac, or Firefox on a PC. Send your inquiry to support@estatejobs.com.

What does it cost to use the EstateJobs site?

That’s our favorite question. EstateJobs is currently FREE for all job seekers. Go ahead and get registered!

Who should apply for a position on EstateJobs?

The agencies and private families advertising on the site are usually seeking experienced applicants in the exact position offered. Candidates without several years of matching employment history and required skill sets are unlikely to hear back from employers. If you are new to private household/estate employment, please see our recommendations at this link: Finding a Private Service Position

Can I apply to jobs in another country?

All posted job openings require current citizenship or permanent work authorization in the location of employment unless specifically stated. Please check carefully and DO NOT apply for positions where you are not already authorized to work. Candidates who apply for jobs without the correct employment status will be flagged for removal.

How can I view current job listings?

There are a number of ways to keep up with job listings.

Go to Job Search on the navigation bar. Once you are registered on the site, you will be able to see the employer names and apply.
The Job Alert features allow you to create email or text notifications when matching jobs are posted. Select any number of criteria to create your customized daily alerts!
From the Job Search page you can run specific searches based on criteria you select.
View and like the EstateJobs Facebook page to see all new job posts.
Check and follow the Twitter Feed @estatejobs and see new job listings in real time.

Are the ads on the site real?

Absolutely. We approve all agencies before they can use the site and also verify private client listings. EstateJobs is one of the safest places to apply for a new position. If you see anything suspicious, please let us know!

How do I add a PHOTO to my profile?

Adding a photo is simple. Navigate to the "Profile and Resumes" section under the "My Profile" tab. You'll see the area to upload photos near the bottom of your profile. Follow the prompts. We recommend using a closeup or cropped photo showing your overall appearance as a professional. Once uploaded, you will see the photo as it appears on your profile.

How do I submit additional documents with an application?

Your profile can now store multiple items. (references, intro letter, certificates, etc.) Follow the prompts to select and upload your files in the Profile & Resume section under My Profile in the menu. Each document must be less than 2MB in size.

I seem like the perfect candidate, so why am I not getting a response to my application?

Unfortunately there is no way for all applicants to receive a specific response. There are usually several applications for each position, and most clients can only reply to candidates they want to pursue for that particular job. TIP: Don’t overthink it. If the employer thinks you are a good match, they will be in touch. It is impossible to know all the things they are considering when they review your resume.

How do I follow up on applications I've submitted?

For some you can, and some you can’t. When you are signed in to the site, look at the full title of the position to see if the employer name is listed. If so, you can look up that agency and contact them directly. If the posting was anonymous, then no direct follow up is possible.

I applied for several jobs, but they are not in my application history.

All applications sent through the EstateJobs online submission will be logged in your account with a few exceptions. If an employer chooses to take applications through their own website, you will be redirected to their site and it will not register in your application history. Also, if the application is sent directly to a provided email address it will not track online. Keep careful records of your applications on other sites to avoid confusion.

I called and left a message or emailed for support and I have not heard back. Why?

We can only return calls regarding technical help issues with the website. Each job listing is from an agency or private employer who posted their own information, so we cannot answer any questions about the posts. To follow up with specific job listings, see the note above. We do not return calls about jobs on the site unless you are reporting something wrong in the ad or suspicious activity.

How do I Change my Account Information?

On the navigation bar, go to My Profile > Account Info to navigate to the Account page.
On the Account page, click an Edit button to change your account information.

How do I Change my Contact Information?

On the navigation bar, go to My Profile > Contact Info to navigate to the Contact Information page.
On the Contact Information page, click Edit My Contact Info to change your account information.
Update your account information, then click Save to save your changes or click Cancel to cancel without saving.

How do I Change my Profile or Resume?

On the navigation bar, go to My Profile > Profile & Resumes to navigate to the Profile page.
On the Profile page, click Edit Profile to change your profile.
Update your profile, then click Save Profile to save your changes or click Cancel to cancel without saving.
To add a resume, click Add under Resume.

Note: You can choose to have your profile searchable by employers or not. The resumes you upload will be the ones they can search for with keywords.

How do I view my Job History?

On the navigation bar, go to My Job > History to navigate to the Application History page.

How do I Create Job Alerts?

On the navigation bar, go to My Jobs > Alerts to navigate to the Job Alerts page.
On the Job Alerts page, click Set-up Job Alert.
On the Add Job Alert page, fill in the applicable details.
Click Save the alert.
Click Cancel to cancel the alert.
You can create a blank alert to receive an alert for every Job posted.

Can I have more than one Resume stored in my Account?

Yes, you can have more than one resume on your account.
On the navigation bar, go to My Profile > Profile & Resumes to navigate to the Profile page.
On the Profile page, click Add under Resume.
On the Add A Resume page, you have options to Upload Resume, Build Resume or Paste in Resume Text.
After uploading or building a resume, or pasting resume text, click Finish or Save to complete and/or save your changes. Or click Cancel to cancel your changes.

Can I add a new resume after clicking Apply to a Job I'm interested in?

Yes, you can add a new resume after clicking Apply.
On the Apply to Job page, click create under Resume.
On the Create Resume page, you have options to Upload Resume, Build Resume or Paste in Resume Text.
After uploading or building a resume, or pasting resume text, click Finish or Save to complete and/or save your changes. Or click Cancel to cancel your changes.
You will be returned to the Apply to Job page.
Under Resume, select a resume with the Select Resume dropdown.

Can I add and send a Cover Letter with my Job Applications?

Yes, you can add and send a Cover Letter with Job Applications.
On the Apply to Job page, you have two options for a Cover Letter.

Enter Cover Letter text directly into the Cover Letter text box.
Upload a Cover Letter by clicking Browse under Attachments.