Housekeeper

Position Summary: Ensures the residence is clean and orderly while maintaining homeowner privacy.  Responsible for performing a variety of domestic duties, including household cleanliness and organization, running errands, laundry and shopping. Additionally, this role serves as backup to the Executive Housekeeper and must be able to step in to assist the principals and support household team members in their absence, ensuring continuity and high standards of service.

Start: ASAP 

Benefits and Compensation

• $37-$45 per hour
• 100% paid health insurance for employee & dependents
• 401K+ match up to 6%
• 12 days paid vacation
• 8 sick days
• 10 paid holidays
• Health and wellness benefits up to $1200 per year
• Discretionary Bonus

Position Responsibilities: 

• Performs museum-quality cleaning with proficiency in special surfaces (wood, glass, leather, furniture, antiques, priceless art, marble, silver, brass, etc.)
• Meticulous organization of personal products, household items, and belongings throughout the house as per instructions
• Support processes to maintain the home to the highest aesthetic and performance standards; work with team members to create and update documentation, checklists, and standard operating procedures
• Escorts contractors and vendors while maintaining privacy and security standards
• Assist with special events including set-up and post event clean-up as needed
• Ongoing interest in the improvement of service, level of care, operational sophistication, and overall experience of the property
• Partners with team members to provide area-wide support
• Conduct frequent reviews of the surroundings to ensure quality issues are identified and reported to the appropriate person or are rectified if they relate to the housekeeping team.
• Performs administrative duties as needed, such as maintaining household inventories and communicating and coordinating clearly with other teams
• Supports or leads special projects related to household belongings including products, wardrobe, and other personal items. May require detailed organization, photography and cataloging as needed.

Essential skills and experience: 

• High school diploma required
• 5-7 years’ experience required
• Proficiency in working with high grade surfaces; wood, leather, furniture, carpet, silver, artwork, antiques
• Ability to demonstrate intuitive service
• Knowledge of general office procedures, administrative support, computer skills, and smartphone proficiency
• Ability to maintain a positive, cooperative and professional attitude in all situations and under all circumstances.
• Exceptional interpersonal, written and verbal communication skills
• Ability to operate intercom and general household equipment.
• CPR Certified (company provided)
• Excellent time management skills: ability to organize and coordinate multiple projects with available resources
• Keen attention to detail, honesty, adaptability, and dependability
• Ability to maintain a high level of strict confidentiality and professionalism
• Possess a valid driver’s license with a good driving record

Valued but not required skills and experience: 

• Private estate, luxury hotel, or similar hospitality experience beneficial
• Bilingual in English/Spanish

Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: Frequent bending, reaching, twisting, turning, pushing and pulling.  Ability to move furniture and/or equipment as needed. Occasional lifting of up to 15 pounds.
• Work environment: Family home, fast-paced work environment.  Noise level moderate.
• Travel: Driving of personal vehicle required to various locations. Some domestic travel required within the United States.
• General sign-off: The employee is expected to adhere to and ensure compliance with all relevant OSHA safety regulations for all facility personnel; as well as all company policies, and to act as a role model in the adherence to policies.