Director of Private Operations

Austin, TX (On-Site Daily) | Full-Time | Immediate Start

Overview

We are seeking a highly capable, decisive, and polished Director of Private Operations to serve as the operational right hand within a dynamic, dual-principal household overseeing multiple properties and a layered team.

This is a senior leadership role in a private, high-functioning environment led by two high-performing individuals with active professional and creative pursuits. The Director of Private Operations will partner most closely with the Principal while ensuring seamless coordination and operational alignment across the broader family ecosystem.

The household operates at a fast pace within an active, family-centered environment. This role requires a leader who is comfortable navigating complexity while maintaining structure, discretion, and operational excellence.

The Director will oversee Family Assistants, Housekeepers, a Private Chef, and an Executive Assistant — driving accountability, refining systems, and ensuring consistent execution across properties and priorities.

While this is a senior operational leadership role, it exists within a private service environment. The ideal candidate understands that true leadership includes both strategic oversight and a willingness to step in when needed to support the team and uphold standards. A strong service mindset, flexibility, humility, and sound judgment are essential.

The ideal candidate is Austin-based, highly organized, deeply tech-fluent, and thrives in fast-paced, high-expectation environments where ownership, discretion, and proactive execution are expected.

Environment & Leadership Expectations

This household operates with energy, momentum, and evolving priorities. The Director of Private Operations must be:

• Strong and decisive

• Highly proactive

• Calm under pressure

• Comfortable pivoting quickly

• Structured and systems-oriented

• Emotionally intelligent and polished

This is a role for someone who anticipates needs before they arise, creates order within complexity, and takes ownership without waiting for direction.

Location Requirement

This is an on-site leadership role based in Austin, TX (78737).

**We are prioritizing candidates currently residing in Austin with long-term ties to the area. This is not a relocation-based search.

Core Responsibilities

Strategic & Operational Oversight

• Act as the senior operational lead across Austin and Bay Area properties

• Translate the Principal’s priorities into clear operational plans

• Build, refine, and maintain household systems and SOPs

• Oversee property transitions, projects, renovations, and planning

• Identify risks or gaps and proactively address them

Principal Partnership

• Serve as a trusted right hand to the Principal

• Manage operational flow and information across the household

• Prepare summaries, updates, and briefings as needed

• Ensure execution across initiatives and ongoing priorities

• Step in with authority when delegated

Team Leadership & Culture

• Directly oversee Family Assistants, Housekeepers, Chef, and Executive Assistant

• Establish accountability, KPIs, and clear expectations

• Support hiring, onboarding, and performance development

• Build a culture of professionalism, ownership, and excellence

• Address team challenges with diplomacy and decisiveness

Systems & Technology

• Implement and optimize operational tools and platforms

• Maintain dashboards, budgets, and reporting systems

• Ensure strong communication protocols across team members and vendors

• Drive continuous operational improvement

Required Experience

• 7–12+ years in senior operations, estate leadership, or director-level roles

• Experience supporting high-performing principals, founders, executives, or creative leaders

• Proven success leading multi-staffed environments

• Experience overseeing multiple properties or layered operations

• Demonstrated ability to build structure in evolving environments

Technology & Systems Fluency

This is a tech-enabled private environment. Candidates must be proficient in:

• Google Workspace (advanced level)

• Notion (workflow and dashboard creation preferred)

• Project management platforms (Asana, ClickUp, Trello, etc.)

• Slack and communication platforms

• Canva

• Estate management systems (Nines preferred)

• Budget tracking and reporting tools

• AI tools (ChatGPT and workflow optimization tools)

Experience training teams on technology and implementing new systems is strongly preferred.

Leadership Profile

The ideal candidate:

• Leads with confidence, polish, and composure

• Is highly discreet and emotionally intelligent

• Balances strategic thinking with hands-on execution

• Is adaptable and solutions-oriented

• Communicates clearly and directly

• Takes initiative without waiting for instruction

Experience in fast-paced, founder-led, or venture-adjacent environments is highly valued. Experience in the San Francisco Bay Area is a plus.

Compensation & Benefits

Base Salary: $150,000–$200,000 DOE
Discretionary Performance Bonus
Paid Time Off
10 Paid Holidays
Health plan or monthly health stipend

Long-term opportunity with autonomy, trust, and meaningful operational ownership.

Why This Role Is Unique

This is an opportunity to operate at a senior leadership level within a private environment — with real authority, influence, and impact.

It is designed for a high-caliber operator who values excellence, discretion, strong leadership, and building systems that run seamlessly.