Job Title: Butler / Assistant (Heavy Travel & Flight Service)
Location: Manhattan & Greenwich, CT
Schedule: Full-Time, High Flexibility (evenings, weekends, extensive domestic & international travel)
Benefits: Comprehensive health, dental, vision, PTO, paid holidays, discretionary bonus
Overview
A private ultra-high-net-worth principal is seeking a polished, service-driven Butler / Assistant to provide seamless support across multiple residences and during frequent domestic and international travel. This role blends traditional butler service with high-level personal assistant responsibilities, requiring a candidate who is equally comfortable managing logistics, delivering refined service, and supporting the principal in-flight and on the ground.
The ideal candidate is highly organized, discreet, and adaptable, with a strong understanding of white-glove service, travel coordination, and the fast-paced rhythm of a global lifestyle.
Key Responsibilities
Personal & Administrative Support
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Provide high-level personal support with discretion and professionalism
- Manage complex calendars, scheduling, and appointments across multiple time zones
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Assist in coordinating extensive domestic and international travel, including flights, accommodations, and ground logistics
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Ensure all travel documents and arrangements are organized and accessible
- Handle personal errands, gifting, sourcing, and special requests
Travel & Flight Support
- Travel alongside the principal to provide real-time, on-the-ground support
- Deliver elevated in-flight service, including meal and beverage service, cabin readiness, and guest care (commercial or private)
- Oversee packing/unpacking, wardrobe preparation, and garment care while traveling
- Ensure seamless transitions between residences, flights, and destinations
Butler & Service Responsibilities
- Uphold and execute white-glove service standards for the principal and guests
- Assist with formal and informal service, including table settings, dining service, and hosting support
- Prepare residences for arrivals, departures, and guest stays, ensuring immaculate presentation
- Maintain interiors, including fine furnishings, finishes, art, and specialty items
Household Coordination & Operations
General
- Manage ad-hoc projects and last-minute requests with a calm, solutions-oriented approach
- Maintain strict confidentiality and professional boundaries at all times
Qualifications
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5–7+ years of experience in private service, as a Butler, Assistant, or similar role within UHNW households, luxury hospitality, or yachting
- Strong background in formal service, etiquette, and guest experience
- Proven experience supporting heavy domestic and international travel
- Experience providing in-flight service (private aviation or similar) strongly preferred
- Highly organized with exceptional attention to detail and follow-through
- Calm, flexible, and adaptable in fast-paced, ever-changing environments
- Strong communication skills and ability to coordinate across teams
- Tech-savvy with proficiency in scheduling and communication tools
- Physically capable of a hands-on role, including lifting luggage
- Valid passport with ability to travel internationally without restriction
- Valid driver’s license and authorized to work in the U.S.