Our client is seeking a highly polished, detail-oriented Butler/ House Manager to take full ownership of the overall presentation, flow, and readiness of a multi-property estate portfolio. This individual will be responsible for upholding the highest standards across all residences, ensuring a seamless, five-star European hospitality environment at all times.
The ideal candidate is deeply attentive, proactive, and instinctive in their approach- someone who anticipates needs, notices what others may miss, and maintains an exceptional level of order, discretion, and precision throughout the home.
Key Responsibilities
- Own the overall appearance, flow, and readiness of the home at all times
- Conduct daily walkthroughs and ensure every item has a designated place and the home is consistently guest-ready
- Maintain constant awareness of the environment, resolving issues before they are noticed
- Build and implement systems, checklists, and processes to ensure seamless day-to-day operations
- Oversee household inventory, including supplies, pantry items, and general household goods
- Manage the in/out flow of items, deliveries, and returns
- Act as the primary point of contact for guest arrivals and departures
- Greet and orient guests, ensuring a seamless and elevated experience
- Provide light service and valet-style support as needed, including packing and unpacking for principals
- Provide turndown service and maintain hotel-level standards throughout guest stays
- Assist with event setup and execution
- Serve as the leader of presentation standards across the household staff
- Be an integral member of the household team, working collaboratively with staff to ensure seamless operations and the highest standards of service
- Travel ahead of principals domestically to prepare properties as needed
Qualifications
- Minimum of 5+ years of experience in private households and/or ultra-luxury hospitality environment.
- Strong preference for candidates with backgrounds in European five-star hotels or resorts
- Butler training or formal hospitality education is a plus (not required)
- Verifiable references required
- Must be able to pass a background check