Director of Residences - NYC & Suburban Areas

Director of Residences - NYC & Suburban Areas

Overview:

• Oversee multiple private residences and ensure seamless day-to-day operations across all properties
• Serve as the primary point of contact for the family on all property and staff-related matters

Key Responsibilities:

• Lead, manage, and mentor household staff across residences (Property Managers, housekeeping, childcare teams)
• Oversee hiring, onboarding, training, scheduling, and performance management in partnership with HR
• Maintain consistent, high-level standards across all homes (housekeeping, organization, maintenance, presentation)
• Manage vendors, budgets, expense tracking, and procurement of household goods and assets
• Oversee renovations, construction projects, and capital improvements
• Ensure homes are always “owner-ready” and aligned with the family’s preferences and lifestyle
• Coordinate logistics for travel, events, and seasonal transitions
• Partner with Executive Assistant/Chief of Staff to align operations with the family’s schedule and priorities
• Anticipate family needs (children, pets, guests) and provide proactive, solutions-oriented support
• Uphold the highest level of discretion, professionalism, and service

Requirements:

• 15+ years of experience managing multiple private residences or estates
• Proven leadership experience in a senior-level role
• Strong background in staff management, property operations, and project oversight
• Proficiency with estate management systems and technology platforms
• Exceptional organizational and communication skills
• Flexible schedule with availability for travel, evenings, weekends, and on-call needs

Compensation:

• Competitive salary