Director of Property Management

Company – Private Family Office

Position – Director of Property Management
Reporting to – Principals

Location – Denver, CO

Compensation Range: 130 – 175K

Position Overview

A private family is seeking a dynamic, versatile, and highly motivated individual to join the team as the Director of Property Management. In close partnership with the Principals, the Director of Property Management will oversee the property portfolio and related services including estate management, project design, construction management, and concierge services. The ideal individual must be a self-starter who is service-oriented and enjoys working in a team environment that is mission and results driven.

This position requires flexibility in scheduling, including nights and weekends. The Director of Property Management position requires significant domestic travel to main properties at a high standard. Locations of work will vary and could include office locations, private residences, and properties under construction. The Director of Property Management must frequently lift or move up to 25 pounds.

Key Responsibilities

• Strategically manage the property portfolio, including primary residences, guest properties, offices, and vehicles. Provide oversight of projects including new acquisitions, remodels, repair projects, and other related activities.
• In partnership with the Principals, manage the Property Management team including hiring, onboarding, completing performance reviews, and goal setting.
• Monitor and provide oversight for budgets, payments and invoices, and expense reimbursements. Analyze monthly and quarterly data, develop reports, and leverage cost savings initiatives.
• Support the Principals with construction projects, new acquisitions, and sales. Ensure cohesive communication and coordination across the property management team.
• Effectively build credibility and trusted relationships with the Principals, team members, and vendors.
• Help maintain organization and administrative property related collateral including calendars, databases, inventories, and file storage.
• Provide supplementary support to the family and team, prioritizing ad-hoc or time-sensitive requests. Collaborate closely with team members to successfully execute cross-functional projects.
• Oversee event planning, and special projects.

Characteristics for success

• Unquestionable ethics and integrity. Demonstrated ability to protect privacy and maintain discretion in dealing with highly confidential information.
• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Service approach with a highlighted sense of accountability, empathy, and humility.
• Highly resourceful team-player, solution-oriented, and comfortable operating with incomplete information.
• Effective independently and in a semi-remote environment. Remain accessible and responsive beyond business hours.
• Very strong interpersonal skills, professional demeanor, and ability to maintain grace under pressure when adapting to a rapidly changing environment, including reprioritization or reassignment of responsibilities.
• Intellectual agility and the ability to analyze and think critically.
• Highly proficient with various technology platforms including Microsoft Office, Macintosh OS, Adobe Acrobat, and DocuSign.

Qualifications

• Minimum of five years of direct experience in asset management, real estate acquisition, and/or property management. Minimum of five years of supervisory experience leading multi-tiered teams.
• Bachelor’s degree in Business, Hospitality, or related field. Advanced degrees and/or professional certifications are a plus.
• Preferred experience working in a start-up environment or smaller sized companies in a role requiring a high level of client service and project management.
• Comfortable working in a family environment with children and pets.
• Ability to pass background and driving record checks. Valid passport and driver’s license. Willingness to sign a Confidentiality Agreement.